🔶FAQ

I would like to cancel my plan. (I don’t want automatic payment any longer.)

Written by cindy
Updated over a week ago

I’ve clicked on the Cancel Subscription button. Why am I not getting a refund?

Written by cindy
Updated over a week ago

I would like to get a refund of the paid plan.

Written by cindy
Updated over a week ago

Which plan should I use?

Written by cindy
Updated over a week ago

I would like to the service just once. Is there any individual customized plan?

Written by cindy
Updated over a week ago

Is there a separate custom plan?

Written by cindy
Updated over a week ago

What is the difference between monthly download time and virtual human download time?

Written by cindy
Updated over a week ago

Can multiple people use 1 ID?

Written by cindy
Updated over a week ago

Do I need to credit the source even with a paid plan?

Written by cindy
Updated over a week ago

Is there a scope that limits the use of created voice?

Written by cindy
Updated over a week ago

Can I continue to use the contents even after I unsubscribe from the plan?

Written by cindy
Updated over a week ago

Can I edit (or modulate) the downloaded voice?

Written by cindy
Updated over a week ago

Can I use the service for free?

Written by cindy
Updated over a week ago

How do I credit the source?

Written by cindy
Updated over a week ago

Can I use the service for free for contests?

Written by cindy
Updated over a week ago

Can change the payment card?

Written by cindy
Updated over a week ago

Can I apply secondary processing to the animation characters?

Written by cindy
Updated over a week ago

Can I use just the animation character images?

Written by cindy
Updated over a week ago

Does download time expire? Does remaining time carry over to the next month?

Written by cindy
Updated over a week ago

I would like to add more time. (Basic, Pro)

Written by cindy
Updated over a week ago

I would like to add time/number of members. (Business)

Written by cindy
Updated over a week ago

Download time was deducted more than once.

Written by cindy
Updated over a week ago

Can’t I make the captions bigger? Can’t I change the fonts of the captions?

Written by cindy
Updated over a week ago

Do you provide sound effects (laughter, onomatopoeia)?

Written by cindy
Updated over a week ago

Can I upload background music/videos?

Written by cindy
Updated over a week ago

What is the music that says Typecast in the audio preview?

Written by cindy
Updated over a week ago

The download is complete, but I don’t see the file.

Written by cindy
Updated over a week ago

I would like to adjust the volume of the downloaded file.

Written by cindy
Updated over a week ago

I would like to apply detailed audio settings (pause, style, speed) to multiple sentences.

Written by cindy
Updated over a week ago

Where can I see the download history of videos?

Written by cindy
Updated over a week ago