Last Updated: March 25, 2025.
These Terms of Use (“Terms”) govern your access and use of Typecast’s platforms and services, along with any associated website, applications, and tools designed for creating AI-generated voice content tailored to your specific needs (individually, a “Service” and collectively, the “Services”).
These Terms form an agreement between you and Neosapience, Inc. (“Neosapience,” “us,” “we,” or “our”). By accessing our website at https://typecast.ai (“Website”) and using our Services, you agree to be bound by these Terms. Please read them carefully and make sure you understand them. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access and use the Services through your account to these Terms, in which case the terms “you” or “your” shall refer to such entity, its affiliates, and users associated with it. If you do not have such authority, or if you do not understand or agree with any part of these Terms, you may not use the Services.
For the purpose of these Terms:
“Input” means any text, documents, images, audio, videos, information or any other materials that you input, upload, and submit through our Services. Any Input will be deemed “Your Content” under these Terms.
“Output” means the content created, generated and returned by the Services based on Your Content.
“Typecast Content” means any content, other than Your Content, including but not limited to text, voice record samples, character voices, images, designs, audio, videos, graphics, photographic, software, solutions, or other materials owned or controlled and provided by us as part of your use of the Services.
Eligibility
You must be at least 13 years old, or the minimum age required by the laws of your country to consent to access and use the Services. The 'Talking Avatar' service is available only to users who are 17 years of age or older. By accessing or using the Services, you confirm that you are of legal age to agree to these Terms.
Account and Registration
To access and use certain features of our Services, you may need to create a Typecast account or link another account, such as your Google or Facebook. During registration, you must provide us with accurate, complete and updated information for your account. If you create an account or use the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to act and accept these Terms on behalf of that entity.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to share your account or make it accessible to others. If you suspect or become aware of any unauthorized use of your account, you agree to immediately notify us.
Your Access and Use of Services
Your access to and use of our Services is subject to these Terms. You must comply with all applicable laws and regulations as well as any additional policies, documentations, or guidelines we make available to you. You agree not to use our Services for any illegal, harmful, or abusive purpose. Specifically, you may not:
access or use our Services in any manner that violates laws, infringes any person’s rights, or creates civil or criminal liability;
provide false information when registering or updating account;
modify, copy, lease, sell or distribute any part of our Services;
reproduce, distribute, publicly display, publish or create derivative works of the Services;
attempt to or assist anyone to reverse engineer, decompile or otherwise gain unauthorized access to the underlying components or functionalities of our Services, including our models, algorithms, or systems (except as permitted by applicable law);
interfere with or disrupt the provision of our Services or any other user’s access to or use of our Services;
introduce any viruses or other malicious software into our Services;
use any unauthorized or modified versions of our Services, including but not limited to building similar or competing software or gaining unauthorized access;
damage the reputation of or interfere with the business of our Services or any third parties;
use our Service for commercial purposes without our prior consent;
access or use our Services to transmit, publish, or communicate material such as message, images, sounds, or other content that is defamatory, offensive, abusive, abusive, harassing or otherwise deemed unsuitable, obscene, or contrary to community standards, as determined by us; or
access or use the Services in any way not expressly permitted by these Terms.
We reserve the right, but are not obligated, to monitor the Service, investigate potential violations, and take appropriate action, at any time without prior notice against any party that violates applicable law or these Terms.
Subscriptions and Payments
Certain features of our Services may require you to pay fees as set forth in pricing page on our Website. We may charge different prices for certain features within our Services. Before you pay any fees, you will have an opportunity to select the Subscription plan and review the fees that you will be charged. Unless otherwise specifically provided for these Terms, all fees are in U.S. Dollars and may be refundable subject to Cancellation and Refund Policy of these Terms.
We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you.
The Services may include certain subscription-based plans with automatically recurring payments for periodic charges (“Subscription”). The Subscription will begin on the date when you purchase your first Subscription to the Services (“Billing Date”) and continue for the subscription period that you select on your account (such period, the “Initial Subscription Period”), and will automatically renew for successive periods of the same duration as the Initial Subscription Period (the Initial Subscription Period and each such renewal period, each a “Subscription Period”) unless you cancel the Subscription or we terminate it.
If you subscribe to any of the Subscription, you authorize us or our third-party payment processors to charge on a monthly or annual basis until cancellation of the Subscription, all accrued sums on or before the payment due date. For information on the Subscription fees, please see our pricing page. Your account will be charged automatically on the Billing Date and thereafter on the renewal date of your Subscription before it renews in order to avoid billing of the next periodic Subscription fees to the payment method associated with your account or that otherwise you provide to us.
Cancellation of Automatic Subscription Renewal
You may cancel your paid Subscription at any time through your account management page or by contacting us at [contact@neosapience.com]. Your cancellation must be received before the renewal date or before the end of the current Subscription Period to avoid charge for the next Subscription Period. If you choose to cancel your automatic Subscription, you will continue to have full access to the Services until the end of the current Subscription Period. You will no longer have access to that Subscription thereafter, and your account will be downgraded to a free plan.
Refund and Cancellation Policy
Upon cancellation of the Subscription after the Subscription fees have been paid, a refund will be issued as the following:
For the Monthly Subscription Plan: A full refund is available only if the cancellation is requested within 7 days of the Billing Date (“Refund Period”) and there is no history of downloading any content or Output and the use of the Services (no use of download time). Refunds are not available if the cancellation request is made after the Refund Period, or you have downloaded any content or Output and used the Services within the Refund Period. In such case, the Subscription will remain active until the end of the current Subscription Period.
For the Annual Subscription Plan: a full refund is available only if the cancellation is requested within the Refund Period and there is no history of downloading any content or Output and the use of the Services (no use of download time). If the request is made after the Refund Period or if you have downloaded any content or Output and used the Services within the Refund Period, a refund will be processed after deducting the prorated amount, calculated on a monthly basis, for the used period, as well as any applicable refund processing fees. In such case, the Subscription will remain available until the end of the month in which the cancellation request is made.
Right of Withdrawal for EU Users
If you accept these Terms in the EU, you have the right to withdraw from the Subscription within 14 days from the day of your purchase without providing any reason. To exercise your right to withdraw, you must notify us in writing via email at [contact@neosapience.com] of your decision to withdraw from the Subscription before the 14-day period expires. Once we receive your withdrawal notice, we will confirm receipt and initiate any applicable refund process, subject to conditions outlined below. However, by expressly consenting to the immediate start of the Services, you acknowledge that you waive your right to withdraw once the Service has been partially or fully performed (e.g., content downloads).
If the Services are faulty, not as advertised or not working as expected, you have the right to request to bring the Services into conformity within a reasonable time, to receive a proportional reduction in the fees or price, or to terminate the agreement if we cannot remedy the non-conformity of the Services or are unable to provide the Services within two (2) years from the commencement of the Services under applicable EU consumer protection laws.
Changes to Subscription Plan
For the Monthly Subscription Plan: you may change your monthly Subscription plan at any time. When upgrading your monthly Subscription plan (e.g., from Basic to Pro, or from Pro to Business), any remaining download time from the previous plan will be extended to the next Subscription Period of the new plan, calculated from the date of the plan change. For example, if you subscribe to your monthly Subscription plan with 1 hour of download time and use 30 minutes (you have 30 minutes remaining download time) before you upgrade to a plan with 4 hours of download time, the remaining 30 minutes from the previous plan will be added to the upgraded new plan, allowing for a total of 4 hours and 30 minutes of download time until the next Subscription Period. If you downgrade your monthly Subscription plan (e.g., from Pro to Basic, from Business to Pro), the change will take effect on the next Subscription Period.
For the Annual Subscription Plan:
Downgrading your Annual Plan (e.g., from Pro to Basic, from Business to Pro): you cannot downgrade your annual Subscription plan during the current Subscription Period.
Upgrading your Annual Plan (e.g., from Basic to Pro, or from Pro to Business): you may upgrade your annal Subscription plan at any time. When upgrading your annual Subscription plan, the remaining balance from the current plan (the prorated amount for the unused period) will be refunded. A new Subscription Period for the upgraded annual Subscription plan will start immediately, with the full payment for the new plan due on the date of upgrade.
Ownership and Proprietary Rights
Notwithstanding anything to the contrary in these Terms, we retain all right, title, and interest in and to our Services and Typecast Content, including our trademarks, logos, designs, and other proprietary rights (“Intellectual Property” or “Intellectual Property Rights”). You agree that we and our licensors own all rights, title and interest in and to the Services including any and all Intellectual Property Rights therein and you agree not to copy or otherwise misuse our Intellectual Property without our written permission. We own all Intellectual Property Rights in any developments, modifications, enhancements or improvements to the Services. We may modify, suspend or discontinue Typecast Content, in our sole discretion, at any time.
Feedback
We respect and appreciate your feedback, comments, or suggestions regarding our functionalities, problems with or proposed modifications or improvements to the Services (“Feedback”), then you hereby grant us an unrestricted, irrevocable, non-exclusive, royalty free right and license to use the Feedback in any manner and for any purpose, including to improve the Services and develop new features or other products and services. We will have no obligation to provide you with compensation or credit for any Feedback you provide to us.
Your Content and Output
Subject to your compliance with these Terms and during your valid Subscription Period, as between you and Typecast, and to the extent permitted by applicable law, you retain your ownership rights in Your Content and own the Output. Nevertheless, the creation of new derivative content from the existing Your Content and re-downloading previously generated Output requires subscription to the Service.
By uploading, posting, or transmitting Your Content to our Services, you grant us a non-exclusive, irrevocable, worldwide, fully-paid, royalty-free license to store, reproduce, modify, transmit, display, publish, and distribute Your Content to operate, improve, promote and provide the Services, including to create derivate works, reproduce, transmit, display, publish and distribute Output based on your Input. This license includes the right to make Your Content available to our partners whom we have contractual relationships in relation to the provision of the Services, and to otherwise permit access to or disclose Your Content to third parties if we determine such access is necessary to comply with our legal obligations.
By posting or submitting Your Content through our Services, you represent and warrant that you have all rights, licenses, consents, permissions, and/or authority to grant the rights in all elements of that Your Content. You agree that Your Content will not infringe, violate, misappropriate, or otherwise breach any third-party, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or contract.
We disclaim all liability in connection with Your Content. You are solely responsible for Your Content and the consequences of providing Your Content via the Services. We have no obligation to edit or control Your Content and we are not responsible for Your Content. We may, however, at any time and without notice, screen, remove, edit, or block any of Your Content in our sole discretion. For clarity, we do not permit infringing activities on the Services.
Personal Information and Privacy
We collect, store, disclose and use any personal information you provide to us in accordance with our Privacy Policy, available on our Website and applicable privacy laws. By using our Services, you acknowledge and agree to comply with the terms of our Privacy Policy [link to privacy policy] and applicable local laws.
Suspension and Termination
We reserve the right to terminate or suspend your access to our Services and/or your account at any time and for any reason or no reason, with or without notice to you. If we terminate or suspend your account without cause, we will refund a prorated portion of your monthly Subscription fees. You will not be entitled to any refund if we terminate your access to the Services or/and your account for cause, including without limitation for a violation of these Terms or applicable law.
If you become subject to restrictions, you may appeal our decision to impose such restrictions by contacting us at [contact@neosapience.com].
Changes to Terms
We may make changes or modify these Terms or our Services from time to time by posting the revised Terms and updating the “Last Updated” date posted on our Website. We will notify you of significant or material changes either via email or an in-product notification. Your continued use of our Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using our Services.
Force Majeure
Neither party shall be liable for any failure or delay in performing their obligations under these Terms due to events beyond their reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics or epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your: (1) contributions;(2) use of the Services; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Your Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Electronic Communications, Transactions, and Signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
Governing Law and Jurisdiction.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflicts of law principles that would result in the application of any law of a different jurisdiction. Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the courts determined by the Code of Civil Procedure of the Republic of Korea.
We retain the right to bring proceedings against you for any threatened or actual breach of these Terms in your country of residence, registration or business or any other relevant country.
BY REGISTERING FOR AN ACCOUNT ON THE WEBSITE, YOU AGREE THAT ANY DISPUTE THAT CANNOT BE RESOLVED BETWEEN THE PARTIES SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORTING TO ANY FORM OF CLASS ACTION.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND RUNBEAR AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Miscellaneous
These Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
Contact Us
If you have any questions about these Terms, please contact us at contact@neosapience.com.
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