Here’s our refund policy.
A full refund is available only if, within 7 days of the payment date, there's no credit usage history, no Professional Cloning creation history, and no Professional Cloning jobs in progress.
If these conditions are not met:
Monthly subscriptions are non-refundable
For annual subscriptions, we refund the remaining amount after deducting the used period (prorated by month) and the refund fee
To request a plan refund, please use the link below and submit the request after logging in. Your request must be submitted within 7 days of the payment date to be eligible.
✅Notes:
After you submit a refund request, it may take 5–7 business days for the refund to be reflected by the payment processor/card issuer. For card reversal or deposit timing, please contact your payment processor (PG).
Once the refund is completed, the subscription is canceled immediately, and no further automatic charges will occur.